Conzerv

* Mandatory Fields

Sl No	Parameters	Rating
		Actual	Expected
1	Ordering Process *
	Reason
2	Product Features *
	Reason
3	Delivery *
	Reason
4	Product Quality *
	Reason
5	After Sales Support *
	Reason

Are you receiving our marketing collaterals like Newsletters / Leaflets / any latest developments at Conzerv *

Yes

Are you getting sufficient Support from Conzerv for Dealer Improvement Program? *

Yes

Does the price justify Value for money *

Yes

Two most important things that Conzerv should do to improve brand image and market share

If any other suggestions / Query / Feedback

Name*

Designation*

Company*

Official Mail Id *

Phone Numer *

* Mandatory Fields

Sl No	Parameters	Remarks
1	Speed Response
a	Enquiries are acknowledged / replied within 48 hrs *

b	Offers submitted within 7 working days for products *

c	Offers submitted within 21 working days for EMS, Audits, Way 2 Save & other services*

2	Understanding of customer requirements by sales
a	Sales Engineer from Conzerv / Understands your requirement *

b	Sales Engineer from Conzerv / Proposes the right solutions*

3	Product Features
a


4	Product Quality
a


5	After Sales Support
a	Last visit by our SE / CSE to your location was on *

b	Complaints are acknowledged / replied within 24 hours *

c	Visit your site for defect investigation as per the date mutually agreed upon*

d	Defective meters are rectified & sent back to you within 5 working days from the date of receipt of meters at customer support *

e	Meters are replaced as per the committed date *

f	Support for programming / installtion of products *

g	Support by our help desk *

Please mention with whom you are in contact with

Conzerv SE

Dealer Name

Panel Builder Name

Does the price justify Value for money *

Yes

Reason *

Areas of improvement for Conzerv?

1
2

Also please fill the following details or attach your Business Card:

Name*

Designation

Company Name*

Address *

Phone *

Fax

E-mail ID *

Cell No

City *

State

For any further clarification, please feel free to contact us through any of the following channels
mail us at contact@conzerv.com
Or
call us on our toll free number 1800 425 0555 (all India from BSNL/MTNL lines)
Or
SMS "FEEDBACK" to 99017 78080.